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Transit system upgrades may cause real-time information interruptions

For immediate release: Fri, 2018-11-16 12:09
TU18-632

Saskatoon Transit is currently upgrading the onboard Intelligent Transportation System (ITS) in its buses to enhance the delivery of real-time bus information. Riders using mobile and web apps may experience interruptions to real-time bus location information during this upgrade. This will not affect the ability to plan trips as the apps will continue to provide bus schedules and service alerts.

This implementation is expected to be complete in mid-December.  

Saskatoon Transit thanks you for your patience while this important upgrade is completed.

Several months ago the app called Transit began an upgrade to their app which resulted in varying degrees of real-time communication quality. All users can view accurate, real-time data, however users with specific service providers may not see the moving transit bus on the map. This is consistent with both iPhones and Android devises.

Testing confirms that, exclusive of the situation above, the app called Transit is returning real-time data within the industry accepted timeframe of +/- 120 – 180 seconds. This issue has been passed on to the service provider in question for their assistance to resolve.