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Access restored to most City online services and phone lines; some services still affected

For immediate release: Wed, 2021-04-28 12:30

The City of Saskatoon has restored access to most of its online services and phone lines. The remaining services will be brought back online in the coming days. These services as well as in-person transactions, such as electronic payments and account balance inquiries, may see intermittent disruptions over the coming days. 

The civic facilities experiencing disruptions to booking services, electronic payments, and/or billing include – but are not limited to – City Hall, Transit Customer Service, Wildwood and Silverwood Golf Courses, and Gordon Howe Campground.   

Yesterday, an error associated with network communications between the City of Saskatoon’s data centres impacted electronic payment options as well as some phone lines and online functions.  

The City thanks residents for their patience while we work to bring affected services back as soon as possible.