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Data centre error affects some online services & phone lines

For immediate release: Tue, 2021-04-27 20:30

An error associated with network communications between the City of Saskatoon’s data centres has temporarily impacted several services including electronic payment options and online booking systems.  

This is not a result of a cyber-attack. 

We are working to restore these services as quickly as possible but anticipate this issue will persist until tomorrow, potentially being resolved by the end of the day. Until full service is restored, residents are encouraged to follow @YXEServiceAlert on Twitter for service disruptions (Saskatoon Light & Power, Water, Transit, Roads). 

Please visit for a full up-to-date listing of City services currently disrupted