Supervises, schedules and trains staff. Assists with the recruitment process and performs disciplinary action, as required.
Participates in investigations and analysis of workplace accidents, report’s findings and recommends corrective action.
Reviews and inputs daily payroll entries and makes adjustments as required.
Processes operator licence renewals.
Manages inventory including the procurement of uniforms and footwear.
Provides support and assistance with special needs transportation customer service and registration, service delivery initiatives and implementation, policy development and implementation, quality control, statistical and demographic analysis, research and reporting.
Collects, monitors, analyses and reports special needs transportation data in response to internal and external requests. Manages special needs transportation database systems.
Prepares special needs transportation newsletter for public distribution.
Assists with the preparation of reports, including the Annual Report, and provides research assistance for efficient and innovative approaches to special needs transportation service delivery.
Responds to enquiries from the public including investigating and resolving customer complaints.
Participates in public consultation and community meetings related to special needs transportation as directed by the Access Transit Manager.
Relieves Access Transit Operators in emergent situations.
Performs other related duties as assigned.
Successful completion of one year of a recognized post-secondary program in a related discipline.
Four to six years’ progressively responsible experience in public transportation special needs service delivery, including two years’ supervisory experience.
Possession of a valid Saskatchewan Class 4 Driver’s Licence.
Current driver’s abstract from SGI demonstrating a safe driving record.
Demonstrated ability to provide supervision, leadership and training in order to achieve desired results.
Ability to manage and maintain various databases.
Ability to express ideas effectively, orally and in writing.
Ability to solve complex problems and manage conflicts in a positive and timely manner.
Ability to maintain effective working relationships with the public, civic officials and co-workers.
Skill in the use of a computer with word-processing, database and spreadsheet software.