Saskatoon Transit warns public: beware of Multi-Use-Go-Pass fare scam

For immediate release: February 29, 2024 - 8:43 am
TC24-4915

Saskatoon Transit is warning residents of a Multi-Use-Go-Pass fare scam on social media and through a fraudulent website.  

The fraudulent social media account and posts are promoting a scam offer for a $2.35 Multi-Use-Go-Pass–the actual cost of a Multi-Use Pass is $8.50. Additionally, a website attached to this account is falsely claiming to be a Saskatoon Transit online page promoting "500 free travel cards" through an online survey. This deceptive scheme aims to trick individuals into purchasing a fake pass and disclosing personal information under the appearance of a competition. 

How to identify a potential scam: 

  • The scam offers seem too good to be true.  
  • The website may not be an official webpage or social media account page.  
  • Requests for personal or financial information are a red flag.    

Helpful reminders to help protect residents from potential scammers:   

  • The City never requests or collects credit card, bank accounts or any sort of personal information from customers via phone, text, social media, or email.   
  • Never give out your personal or banking information, or credit card number via phone, text, social media, email, or on a non-trusted website. It is a best practice to block suspicious phone numbers, email addresses or social media accounts and delete them after reporting.   
  • Do not click on suspicious web links.   
  • Always verify information from trusted sources:  
    • Official website:  
      • Saskatoon.ca 
      • Saskatoontransit.ca or Transit.saskatoon.ca  
    • Social media channels:  
      • @cityofsaskatoon 
      • @stoontransit 

Scammers typically use the information gathered to get money or commit identity theft.  

Residents should contact their bank if they have become a victim of fraud, and report these types of phone or online scams to Saskatoon Police Service at saskatoonpolice.ca/onlinereporting/fraud/ or the Canadian Anti-Fraud Center, 1-888-495-8501

Concerned residents may also call the City of Saskatoon to speak with a Customer Service Representative at 306-975-2400.