Supervises, schedules and trains staff. Assists with the recruitment process and performs disciplinary action, as required.
Participates in the investigation and analysis of workplace accidents, report’s findings and recommends corrective action.
Represents Transit at public meetings, delivers information sessions to schools and foreign students.
Supervises and coordinates transit security programs.
Monitors and reports on customer service programs and initiatives; Investigates and resolves customer complaints.
Provides accurate route and schedule information to staff and members of the public.
Reports unsafe road conditions; establishes detours to maintain service following accidents, breakdowns, or when routes are impassable.
Maintains records associated with all Transit staff training programs, vehicle accidents, adjudications and operator certifications and assessments.
Monitors radio transmissions with bus operators to ensure system is operating efficiently.
Relieves Operators in emergent situations.
Performs other related duties as assigned.
Successful completion of one year of a recognized post-secondary program in a related discipline.
Four to six years’ progressively responsible experience. Experience in the transit or transportation industry is an asset.
Possession of a valid Saskatchewan Class 2A Driver’s Licence.
Current driver’s abstract from SGI demonstrating a safe driving record.
Demonstrated ability to provide supervision, leadership and training in order to achieve desired results.
Ability to interpret and administer relevant aspects of the collective agreement.
Ability to assess and resolve complaints in a satisfactory manner, including investigating and recommending appropriate solutions.
Ability to provide effective customer service.
Ability to communicate effectively, orally and in writing, while maintaining a high degree of confidentiality.
Ability to investigate and analyze accidents and record related data accurately.
Demonstrated skill in the operation of a computer with word-processing, databases and spreadsheets.