Customer Services

We are happy to help, and we want to hear from you. Stop in to our Customer Service Centre, provide feedback online, or attend one of our customer engagement events.

Customer Feedback

We want to hear from you. Share your feedback to help us improve our services.

For a serious threat to public safety, please call 911 immediately.

Customer Service Centre

Visit the Customer Service Centre at 226 23rd Street East for help with transit routes, schedules, and GoPass purchases.

Transit Talk

To inspire innovation, here are three easy ways to provide feedback for improvement.

Experience Transit

Experience Transit is a free program designed to teach anyone how to use public transit safely, independently, and with spontaneity.