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Response to the COVID 19 Pandemic

 

To keep our customers and employees safe, we’ve had to make some operating changes. The following provides you with the latest on changes we’ve made as we adapt to current conditions.  

Practicing safe physical distancing (2 meters) and traveling only when you need to are so important.  

Our buses are running to transport medical staff, first responders and other essential workers where they need to go. By avoiding unnecessary trips, you’re helping give them the space they need to ride safely.   

We appreciate our customers who are already taking these actions to slow the spread of COVID-19. We look forward to welcoming you back on board soon.   

Full buses  

  • During non-pandemic times, a bus is considered full when all the seats are used and there are people filling the aisles up to the white line.  

  • During the pandemic, while physical distancing restriction are in place a bus is considered full when the non-marked seats are full (~ 10 passengers on a 40’ bus).  

  • Currently, due to this restriction many routes are experiencing “full buses” throughout the day.   

  • When a bus reaches capacity, operators change their headsign to “Full Bus.This information is tracked so adjustments can be made is necessary.   

  • From that point, until someone gets off, there will be no additional riders boarded.  

  • When possible, additional buses are added to the routes experiencing full buses to help with service.We are working to shift articulated buses to routes with the highest ridership.   

 

Traveling in a bus   

  • For the safety of yourself and our operators, you must board the bus through the rear doors. The only exception is if you require the bus to kneel or the ramp to be deployed, or have other accessibility needs.  

  • Fares are not being collected at this time. You can just board the bus at the back. Operators are no longer handing out paper transfers. 

  • We have redeployed extra buses on our busy routes and have assigned supervisors to monitor the flow and address crowding.  

 

Traveling on Access Transit 

  • Fares are not being collected at this time.  

  • More direct trips are being scheduled when possible.   

  • Drivers are equipped with disinfectant and wipe down touch points between each passenger trip. 

  • New buses are being sent out instead of having an operator pick up a bus already in service.   

  • Masks: Operators have been issued disposable masks and additional ones to give customers exhibiting symptoms ex: coughing 

 

Cleaning of buses 

  • Saskatoon Transit has been performing significant additional cleaning and disinfection of our buses with a focus on touch and grab points, such as buttons, railings, and handles.  

  • Every fixed route and Access bus is receiving extra attention multiple times a day, on a daily basis.  

  • Saskatoon Transit takes the health and safety of our employees and customers very seriously and is in daily communication with public health officials. At this time, the direction is that no additional measures are required. Saskatoon Transit continues to be a safe method of travel.  

 

Details 

  • All hard surfaces and operator compartments are cleaned with a hospital-grade disinfectant every night and bus interiors are misted with disinfectant for the soft surfaces such as the seats.    

  • Buses are being cleaned in the downtown terminal. Passengers are required to exit the bus while all hard surfaces are wiped down.    

  • The front portion of the bus is blocked off, minimizing the exposure to operators.   

  • Operators are encouraged to wear driving gloves while operating buses.  

  • Nitrile gloves have been issued but are not required to be worn.