Saskatoon Transit and Access Transit services are experiencing delays due to snow accumulation

For immediate release: November 24, 2024 - 8:13 am
TC24-10596

Saskatoon Transit is operating today; however, customers are advised to expect delays of up to 20 minutes or longer for fixed-route service. Due to deep snow accumulation on the roads, bus operators may stop in the driving lane to pick up passengers and not pull into bus stops to avoid getting stuck.

Several detours are in place already this morning around streets where there’s a risk of a bus getting stuck. These are identified as Snow Event Detours in service alert messages.

Stay informed with the real-time mobile apps, transit and Google or visit saskatoontransit.ca/service-alerts for updates on routes that are delayed longer than 20 minutes and for Snow Event Detours. If you can’t use these tools, please call our customer service centre at 306-975-3100 an hour before your trip for an update. 

Access Transit

Access Transit customers are strongly encouraged to reschedule non-urgent trips today and Monday. A trip may be cancelled if the street or sidewalk/path to the pick-up location is full of snow, for the safety of the customer and operator.

Customers should also prepare for delays as operators navigate traffic and road conditions. In the event a paratransit bus gets stuck in deep snow, onboard customers will be required to wait.

Customer service phone lines are busy for both Access Transit and fixed-route and extra staff is on hand to handle calls as quickly as possible.  

Keeping all transit services operational during snow events is a key priority, and we are committed to helping residents get where they need to go safely. Thank you for your patience and understanding as our frontline employees navigate this busy, snow day.